Mercari item arrived damaged.

I wish Mercari allowed partial refunds. I bought a bundle from someone, 4 items, 3/4 items arrived as described but one did not. It had stains on it. Ask the seller to return just that shirt for a refund and they agree, now I just learned Mercari doesn't do partial refunds. As a seller on Depop and eBay that allows partial refunds, that is ...Alot of time seller will have to take the loss. Dont reply to them. Let mercari handle it. If they open a ticket. Check out the pictures they provided if u can. If u see anything suspicious with the return ticket pics they provided. Let mercari know but u will more likely take the loss unfortunately. 4. true.If the item is returned in a different condition, regardless of why, Mercari can reimburse you under seller protection. The buyer gets refunded and the seller also gets reimbursed. So many people don't know about this appeal process and it boggles my mind! I've never lost an appeal at all. Mercari always sides with buyers initially…always.item arrived broken, it was make up and i paid well over 100+ for said item, description said brand new item and the pictures looked fine. When item got here i immediately opened the package because i was so excited and realized one of the components had broken in shipment and a few other items in the box were also broken, i was thinking of ...

1- Return Guarantee: Let's say a buyer decides they're not entirely thrilled with the item they received. It happens. Mercari's seller protection offers a return guarantee, so you're not left high and dry. If a return request is filed and approved, Mercari will facilitate the return process, sparing you the hassle.Listing an item is always free on Mercari. Fees are charged when an item sells or when a service is used. The following charts explain fees on Mercari. Service Fee We work hard to make our marketplace a vibrant and secure shopping experience, learn more. Starting March 27, 2024, when you make a purchase, a service fee will be charged. The amount of the fee will be displayed as part of the ...

68K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.

Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ...Starting next week, travelers to Canada may be randomly selected for COVID-19 testing upon arrival at four major airports. Although Canadian airports had paused randomly testing ar...Received Damaged Item . BUYING I purchased a $500 handheld gaming system that was listed as "like new." It just arrived today and I opened the box and the item was literally thrown into the ups box with nothing more than some brown paper, not covered and the box the device came in it's self was slightly opened not taped shut. ...Buyer returned item damaged and claimed wrong size - Mercari sides with them lol. I had recently sold an underwear set that came with 3 different pairs, all securely attached to a hanger, tags everything on it brand new. Buyer asks about discounting the price in the DM and we come to an agreement and it's sold.Mercari is not a place for returns unelss somethig is not as desribed, damaged in transit, etc. This is why when a Mercari seller asks close to MSRP for an item, esp. if new, I usually just buy in another online store on the web where I CAN get returns. ... Customer messages me about their order that never arrived from 9 months ago.

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The items were packed properly with plenty of bubble wrap and craft paper the box when leaving my posesion was 100% secure. Well the customer just recieved their packaged and messaged me to tell me that they are requestiong a refund because 2 items arrived damaged. They didnt elaborate on which items and I am pretty crushed.

To answer your question in detail. If the item is under $15, Mercari will refund buyer and pay you so they don’t need to waste money getting label. If you have too many of these issue they’ll eventually close your account since it’s a money risk for them.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Returned an damaged item after seller not aware of the condition of the item, and this happened… I did noticed that the tracking is still for the shipment to get to me? What can I do now…Under some circumstances, an order may be canceled after the seller has already shipped the item. When this happens, the buyer is refunded immediately at the time of cancelation, but the seller may be eligible for reimbursement if the item is ultimately delivered to the buyer. If the tracking updates to show a delivered status or the buyer has confirmed …I ordered 2 items from one seller via bundle to get one item down a few bucks & combine shipping costs. 1 of the items arrived severely broken… Advertisement Coins We would like to show you a description here but the site won’t allow us. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... ADMIN MOD Broken item . BUYING An item I bought arrived broken, how do I handle this? I went to I have an issue but didn't see anything for damaged/broken items. Am I SOL? Share Add a Comment. Be the first to comment Nobody's responded to ...The buyer received the lot (after haggling the price down from an already low $31 for a lot of 32 comics with free shipping) and rated me 3 stars because the items came damaged and when he opened the package the items themselves were "lacklustre." Not sure what lacklustre means or what he was expecting to feel as they arrived?

I am just wondering what I should do. I am the seller, the item arrived to the buyer damaged and I am fine with accepting the return on it. Based in what I have read about the Shipment Protection policy I feel like Mercari will be of no help with any reimbursement for the damage in transit, however...it will also be nearly impossible for the buyer to return it item without it getting even MORE ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' ... been on mercari for awhile and made a couple purchases I just purchased a pretty hard to find bbw body oil my package arrived damaged and looks like the item was stolen :(( I took a ...Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.Are you tired of clutter in your home? Do you have clothes, electronics, or other items that you no longer need or use? If so, then Mercari might be the solution for you. If you’re...That is just the way Mercari handles their damaged items, the buyer has to submit a Return claim. It should get sorted out, just make sure you stay on top of it, email Mercari Support with any info you have including pictures if you have them. You should both be refunded. They really should have a sep button for this…

Take a photo of the damages. Document the damage in a Bill of Lading. Make sure both parties sign off on the BOL or the eBOL after the delivery inspection is complete. Notify the service provider of the damages if they aren't present during the delivery inspection. You can find your service provider's contact information in the Booking ...

My first time using Mercari. I bought an AC unit and just received it. The item shipped is not the same as the item received, and it is moderately…The day after I shipped it out (2 days after the approved return request) the sale was closed so the seller got the money after the item was already sent back. UPS said I have to contact mercari to get the item stopped and shipped back. Mercari has sent me the same response 3 times and closed my support ticket.What are the most profitable items to scrap? Check out these items that have the potential to bring in the most profit when scrapping. Scrapping can be a great way to make more mon...One of the Items arrived damaged. I bought a bundle a week ago and it arrived today. Unfortunately one of the items arrived broken and there are signs of damage to the packaging. I contacted the seller and he said he will send out a replacement via priority mail today. I said "okay" but I also told him I won't rate him yet as I will also ...I bought an item off mercari and it was supposed to arrive last Tuesday so as of today it's a full week late, it's not my first time buying but it is the first time this has happened usually they arrive a day earlier, the last update I got was on the 11th item was expected on the 12th and it's now the 20th and it just says processed through usps facility but this was days ago, and funny ...Location of This Business. Palo Alto, CA 94306-0178. BBB File Opened: 10/3/2014. Years in Business: 10. Business Started: 2/18/2014. Business Started Locally:The day after I shipped it out (2 days after the approved return request) the sale was closed so the seller got the money after the item was already sent back. UPS said I have to contact mercari to get the item stopped and shipped back. Mercari has sent me the same response 3 times and closed my support ticket.Ask them to cancel and repurchase with correct address chosen. If the buyer lives near their old address, they can request that their item be held at the post office and they can pick it up instead of having it delivered. DO NOT SHIP even after 3 days. No can do. correct address must be on file w/mercari.Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.International shipping: My items arrived damaged. Japan Post or the carrier company in your specific country: After decision of the carrier, full or partial refund depending on the shipping method and if damage is also seen on the package itself. The import and customs fees are too high. Recipient of the Neokyo service (you)

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One item was lost by UPS prior to scan and the second was claimed to be damaged by the buyer (like new product). Now I am out one item and received back a broken item. Mercari has no been helpful.

Otherwise no matter how many layers of bubble wrap, padding or popcorn peanuts you used Mercari will give you a speech that you need to wrap it better and refund the customer. I disputed it when it happened to me out if principle and they paid me my money with a warning.My buyer’s package was suppose to arrive on the 13th of this month. However the tracking stated “A notice of the attempted delivery has been left. No secure location available.”. Their package has been sitting in the post office since then. I assumed they would pick it up, but I just checked the tracking and it added “Reminder to ...One of the Items arrived damaged. Buying Question. I bought a bundle a week ago and it arrived today. Unfortunately one of the items arrived broken and there are signs of … FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ... USPS + Mercari Lost, damaged, then returned my package. I'm so upset. This was my last sale before the fees were implimented, it was an expensive item, and I was gonna make BANK off it. Now I won't because the higher the price, the higher the fees Mercari impliments. NO ONE is going to buy my item now.For items that are returned outside of our return window or are damaged, defective, or different from what was described, we will issue Mercari Credit in the amount of the item’s current value. What’s Mercari’s customer service phone number? We’re happy to help! Our customer support number is 1-888-325-2245 and we’re available Monday ...Mercari approved the buyer’s return request, so Mercari gave me $200 under their shipping protection guidelines. However, I still lost $190 on this transaction, so I’m going to file a claim with UPS. The buyer provided me with the pictures of the damaged package that I will use in my UPS claim.Requests for feedback on your shop, requests for item authentication, ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' Members Online. Package Arrived Damaged upvotes ... r/Mercari. Help? Item is damaged? Hello, I need some advice or am I SOL with this sale? Here is the back story, I recently sold a curved monitor through mercari to a buyer and shipped it free of charged to the buyer. I paid a ton for shipping through USPS and my friend wrapped the TV monitor in bubble wrap and sufficient packaging to prevent ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Item arrived broken, best course of action? BUYING I ordered a wooden jewelry box for around $20, it arrived broken but in a way that I can easily fix. It was bubble wrapped but probably not well enough to protect it.17 votes, 13 comments. I'm so upset at this situation. Buyer purchased a NWT dress from me. Prior to purchasing, she was very concerned with fit, but… Services. Mercari is a C2C marketplace where individuals can enjoy buying and selling items. Through our unique payment deposit system and our use of AI to monitor for fraud, anyone can enjoy safe and secure transactions. Merpay is a mobile payment service within the Mercari app.

We would like to show you a description here but the site won’t allow us.Insurance is to protect the seller, not the buyer. You need to file a claim and ask the buyer to save the packaging as USPS may need them to bring it to their local post office for an inspection. If the item arrived damaged, then the buyer is entitled to a refund regardless of what returns policy you've selected. 11. Bobthecatking.makingchanges21. MOD. Seller: Damaged item claim. SELLING. I tissue wrapped a boxed beer stein and placed lots bubble wrap around it in the shipping box. Customer received it 2 days later and stated it was damaged. Mercari notified me that they will review the customer’s photos and determine whether or not I’ll be compensated.Instagram:https://instagram. macropoxy 646 part b sds Insurance is to protect the seller, not the buyer. You need to file a claim and ask the buyer to save the packaging as USPS may need them to bring it to their local post office for an inspection. If the item arrived damaged, then the buyer is entitled to a refund regardless of what returns policy you've selected. 11. Bobthecatking.Is water damage covered under your home warranty? It may vary depending on your coverage. Learn about the best home warranty for water damage with our guide. Expert Advice On Impro... brown and coker hartsville I sold an expensive sticker cutting machine ($300 in store, sold for $180) and it arrived but the buyer claims it's broken. The power button is stuck. The outside box she says is not damaged so it didn't happen during shipping, as I wrapped each item with thick layers of protective bubblewrap, and the on/off button is kinda hidden too so no ...81K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I know it's just $20 but the item arrived damaged despite it being listed as Like New W/O Tags. I'm not sure how to rate the transaction or get help from Mercari BUYING Archived post. New comments ... huntington bank new debit card Causes or threatens to damage Mercari's reputation; Violates the terms of any bank, card or electronic funds transfer network; ... The list of Prohibited Items may be updated from time to time at Mercari's discretion. Examples of items that fall under certain categories may also be expanded to provide better communication and context to our ...I sold an eyeshadow palette, and it arrived to the buyer broken. What should I do? I believe the buyer, and don’t think she’s trying to scam me at… is redford a good cat food Each item was under 1lbs so individually they would have shipped as USPS first class. When the buyer bundled the items, I was expecting a UPS label since the items combined would be over 1lbs. But I still got a first class label with the weight of 15oz. Mercari customer service was really quick to reply and tell me that I wouldn't be charged ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Members Online • Shermeezy . Item never arrived and auto rating went through EXPERIENCE Edit: I contacted Mercari again since my transaction has been auto rated and my package has still not arrived. They were the ones that told me to ... anson county sheriff dept Mercari accepted my request for return, and the package has been delivered back to the seller yesterday at around 3:00PM, and on the listing page it says "wait 24 hours for the seller to receive the return" ... its already been over 24 hours, and I am still waiting for my refund, anybody else had to wait longer? aarp princess cruise gift cards Once it is reviewed by Mercari (it may take a while, the system is really sloggy right now - expect 5 - 7 days minimum) you should be approved and if the seller chooses to get the item back, you will be provided with a shipping label to return the item. (Mercari pays for the return shipment.)Buyer requesting refund for damage didn't exist prior to mailing . Buyer is requesting a refund for a mark on a trading card I sold, there is NO mark on my any of my photos but the photos the buyer attached shows a very clear mark on the card that is visible from multiple angles. ... r/Mercari • Item arrived broken and this is the response ... kerala kitchen carrollton menu Seller has to file any insurance claim with USPS, not you. Not your problem. However, if you want to help the seller out, hold on to the item & packaging in case the USPS wants to inspect it for the claim. I suspect that IF it is inspected, USPS may decide it was inadequately packaged and deny the claim.Tim agreed that it's 100% acceptable for buyer to destroy my product, leaving me with nothing but a damaged crop. Thank you Mercari for your unethical ways. You guys are con-artists! ... The item arrived the day before Christmas, and I mailed them to my daughter two days after Christmas since she couldn't fly in due to work. She received the ...My first time using Mercari. I bought an AC unit and just received it. The item shipped is not the same as the item received, and it is moderately… michigan rockhounding map 1 Share. Sort by: No-Cartoonist8495. • 2 yr. ago. So first make sure you do NOT rate the purchase or you won’t get your money back. There should be an option for you to file a return for the purchase and you would then go to choose the option that says damaged/missing item.Mercari accepted my request for return, and the package has been delivered back to the seller yesterday at around 3:00PM, and on the listing page it says "wait 24 hours for the seller to receive the return" ... its already been over 24 hours, and I am still waiting for my refund, anybody else had to wait longer? how to find account number in pnc app Here's how you can do it: Log in to your eBay account and find the purchase history section. Click on Return this item. Select the reason for returning the item. Attach the photos showing the damage. Click on Send. Once you submit the return form, the seller has three working days to contact you back and offer a solution for the problem.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... triple - checked to make sure the item was not damaged or anything along the lines before sending it out. Upon doing so, I shipped the item with a lot of bubble wrap, and secure packaging overall. The item arrived to the buyer, and by some ... aetna.nationsbenefits.com store locator 1. Examine the item (thoroughly) As soon as you receive a dented box or open a package only to discover broken merchandise, get to work. Take pictures to … Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. lindy's auto upholstery Often these fake buyers claim that they didn’t receive the item and claim a refund. Other times they lie that the item arrived damaged and ask for a refund. 10. Mercari Favors Customers. When it comes to Mercari’s terms and conditions, there is a bias in favor of the customer.Now that your Mercari account is set up, pick a room and find a few items you'd like to list first. It really helps to round up a few items at once, so you have a batch to start. This also personally helps me build momentum when it comes to listing. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment ...